Warranty & Repairs
MAP Guarantee™
Building products that stand the test of time and can work anywhere on your map is our goal. Fewer things, that can be combined in endless ways, to work in any environment. Whether traveling the globe or headed to the backcountry, we want to make sure everything will go out and come back in one piece, year after year. We use the highest quality fabrics, hardware and materials, and overbuild everything we make.
Our Bags
We stand behind our quality and durability on all packs, bags and accessories, which is why Topo Designs offers a reasonable lifetime warranty against defects in materials and workmanship. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear.
Our Apparel
Topo Designs also offers a limited warranty against defects in materials and workmanship on apparel. We design and build every piece with quality and durability at the forefront. We expect that you'll use your gear, so normal wear and tear isn't covered.
Warranty Claims
Ultimately, it is at the discretion of Topo Designs if a product is eligible for repair, but we’ll always work with you to determine the best solution possible. For any faulty product enquiries please contact us through our customer service email : info@topodesigns.eu
Start a Claim
Start a Warranty Claim
After submitting your Warranty Claim we will reach out to you for a few photos of the issues.
Handle the Repair Yourself
We also encourage you to check out local options to make the repairs process quick and easy. A tailor in your area can not only fix most issues but will also cut down on your costs and the environmental impact of shipping the product back and forth. If you decide to go this route please contact our customer service on info@topodesigns.eu.
Repair Reimbursement Claim
After submitting your Repair Reimbursment Claim we will reach out to you for a few before and after photos of the product and a copy of the receipt for the repair.
