We want you to love everything you purchase from Topo Designs. If you purchased an item directly from our website, you have 14 days from the date of delivery to notify us that you wish to return it. Returns are free for full-priced items. For Sale and Outlet items, the return shipping fee must be paid when creating your return label.

Exchanges: We do not process direct exchanges. Please return your item for a refund and place a new order online.

Return Address

All returns must be sent to the following address:

ETXE LOGISTIKA
600 Route de Bidache
40300 Hastingues
France

You have 14 days from the date of delivery to notify us that you wish to return an item.

Returns are free for full-priced items. For Sale and Outlet items, the return shipping fee must be paid when creating your return label. This does not affect your statutory rights in relation to faulty or non-conforming products.

Once you have notified us of your return, you must send the item back within 14 days.

You may inspect and try on the item as you would in a store. Please return it unused beyond what is necessary to check its nature, characteristics and fit, and, where possible, with its original labels attached. We may deduct from your refund any loss in value caused by handling beyond what is necessary for this purpose.

Return requests submitted after the 14-day withdrawal period may not be accepted, except where you have additional rights in relation to a faulty or non-conforming product.

We do not offer direct exchanges. Please return your item for a refund and place a new order online.

The return portal is the easiest way to arrange and track your return. You may also exercise your right of withdrawal by sending an unequivocal statement to info@topodesigns.eu or by using the model withdrawal form available in our Returns & Refunds Policy.

For any questions or queries, please visit our Returns FAQ or contact our Customer Service team by using our Contact Form.